A-Plan Covid-19 Update

The latest lockdown announced on Monday 4 January 2021 means that, unfortunately, our branches have again had to temporarily close their doors to visitors. We appreciate and are very sorry that this may be difficult or inconvenient for a number of our clients, but as in previous lockdowns, we are well placed to continue to support you as our branch colleagues are working from home and are available by phone or email.

Whether you need to renew, take out a new policy or make a claim, we are here to help you, as always. Whilst there will be times when we are very busy, our average call wait time is only 20 seconds.

We know that this is a very difficult time for everyone, but we hope that you continue to keep safe and well during this lockdown, and we look forward to welcoming you back into our branches as soon as we are able. 

Cashless payments

To minimise contact we are trying to avoid handling cash, so if you can pay by debit, credit or by monthly instalments, that would be preferred. If you are having difficulty with your premium payment instalments, please click here to find out how we may be able to help you.

Finally, thank you for your continued support. Your friendly emails and comments throughout this difficult time have meant the world to our teams, and we feel incredibly lucky to have such loyal and friendly clients.

Updated: 5 January 2021 @ 8.40am