82% of Surrey Shoppers Favour Advice from Local Shop-keepers over National Chains.

A survey of shoppers in Surrey, conducted by A-Plan, the high street insurance broker, with branches in Guildford, Woking, Farnham and Camberley, reveals that the majority of residents (82%) favour the advice provided by local shop-keepers and business owners over national chains; with 58% seeking professional advice from staff before making a purchase. With the […]

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A-Plan Northampton Wins Mystery Shopper Award for Outstanding Customer Service.

A-Plan Northampton has been praised for their ‘outstanding customer service’ in the town’s inaugural Mystery Shopping Awards. Founded by Northampton’s Business Improvement District (BID), the accolades recognise excellence demonstrated by local businesses in a number of areas including service, sales, appearance and local knowledge. The team at A-Plan Northampton scored an outstanding 100% across the […]

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80% of Oxfordshire Shoppers Trust Advice Provided by Local Shops & Businesses over National Chains.

A survey of shoppers in Oxfordshire, conducted by A-Plan, the high street insurance broker, with branches in Abingdon, Witney, Bicester, Carterton and Oxford, reveals that the majority of residents (80%) favour the advice provided by local shop-keepers and business owners over national chains; with 56% seeking professional advice from staff before making a purchase. With […]

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high street

81% of High Street Shoppers Trust Advice Provided by Local Shops & Businesses over National Chains.

A survey of shoppers across the south of England* conducted by A-Plan, the high street insurance broker, reveals that the majority of respondents (81%) favour the advice provided by local shop-keepers and business owners over national chains; with 54% seeking professional advice from staff before making a purchase. With a majority of shoppers spending up […]

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