45 million targeted by scam calls or texts

Research from Ofcom shows that 45 million people were targeted by scam calls or texts over the summer.[1] The new survey shows that 71% of people received a suspicious text message, with 44% of those …

Research from Ofcom shows that 45 million people were targeted by scam calls or texts over the summer.[1]

The new survey shows that 71% of people received a suspicious text message, with 44% of those having received one at least once a week.

Young people aged 16-34 are more likely to be targeted over text, with 75% having received a scam text message, whereas older people are more likely to receive fraudulent calls via their landline, with 61% of people aged 75 and over having received one.

In these last three months, Ofcom reported that 2% followed the scammers instructions and risked financial loss. This equates to almost a million people.

If you receive a fraudulent call, never give out bank details or passwords over the phone. Only give personal details if you are sure of who you are talking to. If you are unsure, it’s better to be on the safe side, so hang up the phone and call the company they claim to be from to check.

Most of the time scam callers convince people that they have been a victim of fraud, asking for personal or financial information and claiming they will fix the issue.

How to avoid being scammed.

If you have been contacted out of the blue and asked to give personal information, it is likely the call is a scam.

Legitimate companies will not usually contact you unless you are expecting them to. However, again, if you are unsure, call the company they claim to be from to double check.

If you receive a scam text, don’t click on any links or give out personal information.

There has been a significant rise in Royal mail text scams this year. Fraudsters pose as Royal Mail and send out texts asking you to pay extra postage charges and providing a link to do so. Royal Mail have confirmed that they do not request payment by text message.[2]

If you do receive a fraudulent phone call or text message, you can report it. If you have received a scam phone call, you should contact Action fraud and if you have received a scam text message, you should report it by forwarding the message to 7726.


[1] 45 million people targeted by scam calls and texts this summer – Ofcom

[2] Help with online security | Royal Mail Group Ltd